Top 10 Shopify Dropshipping Tips You Need to Know

a laptop in an office with the Shopify signup page

Launching a new Shopify store is an exciting time for any entrepreneur! It can also be a little scary, particularly if you’re new to the platform and don’t know all the little tips and tricks that can help you build the kind of Shopify dropshipping store your customers will love.

The good news? Other entrepreneurs have walked the same path you’re embarking on now. They’ve experienced both mistakes and successes, and we can learn from them. Plus, Shopify offers a TON of useful apps and tools to help you build a better online store and sales process. Help is out there! We’re going to guide you to it.

In this post, we’ll focus on the essentials you need to know to get your online store up and running successfully. Stick with us while we  share our top ten (10) must-know Shopify dropshipping tips to help your ecommerce business thrive!

  1. Find Your Dropshipping Niche
  2. Determine Your Unique Selling Proposition
  3. Choose The Best Dropshipping Suppliers
  4. Build A User-Friendly Shopify Store
  5. Provide Multiple Payment Options
  6. Automate Your Shopify Dropshipping Store
  7. Set Your Prices ‘Just Right’
  8. Focus On SEO and Marketing
  9. Provide Exceptional Customer Service
  10. Learn From Successful Shopify Dropshippers

Benefits Of Dropshipping On Shopify 

Dropshipping is an online retail model where you (the seller) don’t have to handle any inventory. Your dropshipping supplier maintains the inventory for you, then pulls, packs, and ships out orders to your final customer. Pretty simple, right?

Graphic showing how Shopify dropshipping works

There are a number of reasons to consider the dropshipping business model for your online Shopify store. Here are some of the most compelling:

Reason #1: Low overhead. With dropshipping, you don’t need much cash upfront to get started selling online. You won’t need to invest heavily in inventory or warehouse space, yet you can still offer a huge selection of products to your customers.

Reason #2: Convenience. Successfully launching and growing an ecommerce business takes work, especially if you’re on a tight budget. Not having to worry about fulfillment is super convenient, and gives you time to focus on your marketing plan, customer service, and operations.

Reason #3: Freedom. With all the logistics issues handled, you’re now free to operate your business pretty much anywhere you can get access to the internet. That could mean your living room, or a beachside resort.

Reason #4: Easy setup and use. As an ecommerce platform, Shopify is powerful and pretty easy to use, especially for newbies. It’s a great way to get your online business up and running fast. Plus there are lots of tools available through the Shopify App Marketplace to help you customize and market your online store, without needing any special coding skills.

Ready to start building your ecommerce business? Here are our 10 best tips for creating an amazing Shopify dropshipping Store!

1. Find Your Dropshipping Niche 

Shopify dropshipping tips: find your niche
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The first step to building a successful dropshipping business is figuring out what you’re selling and who your target customers are. In other words, you need to find your dropshipping niche.

There’s a lot of ways to go about doing this. Some entrepreneurs suggest looking at your interests and passions to figure out the right product to sell. The idea being if you sell what you love, your enthusiasm and expertise will help your brand stand out from the crowd.

Other entrepreneurs say it’s best to look specifically for profitable and trendy niches to ensure demand is there – so you can actually make money.

We think it makes sense to do a little bit of both. Choose a niche that you’re actually interested in, but then make sure there’s consumer demand and profit to be made in that market. 

Make a list of areas that interest you, then start doing research into product popularity and profitability within those areas. For example, if you’re really into makeup and skincare – start looking at what’s trending in that space and see what kind of items you can dropship.

The good news is that there are a number of online tools that can help you measure demand for a product or market so that you can find a profitable niche. Try checking out Facebook Audience Insights, Google Trends, and Trend Hunter to get ideas. You can also look at competitor websites to see which products are big sellers and think about whether there’s a way you can offer a better customer experience. 

2. Determine Your Unique Selling Proposition

Shopify dropshipping tips: determine your unique selling proposition or USP
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Once you have an idea for a dropshipping niche, you need to think about what your unique selling proposition (USP) for your shopify store could be and how you can create a brand around it. This is a key tip for building a profitable dropshipping store, so don’t skip it!

Without a USP, your ecommerce store is like a ship that’s lost its rudder. You need to be able to answer this question, “Why, exactly, should customers buy this product from me and not somebody else?” If you don’t know what makes you different, your shopify store is doomed to get lost in the crowd.

Here are a few ideas to help you determine your USP:

  • List all the features and benefits that are unique to you, your products, and your business.
  • Identify your target customer and answer their main question, “What’s in it for me?”
  • Determine the emotional needs being met by your products, and craft concise sales copy that speaks directly to those needs and emotions.
  • Build your unique style, voice, and tag-lines to help customers recognize your brand.

3. Choose The Best Dropshipping Suppliers

Shopify dropshipping tips: choose the best dropshipping supplier
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This tip is also immensely important. Dropshippers rely heavily on their suppliers to complete their customer’s buying experience. While you are the one responsible for marketing your Shopify store and convincing customers to buy products, it’s your suppliers who are responsible to pack and ship the orders to your customers.

You should treat your dropshipping supplier as a partner in your online business. In other words, you’ll be working together to retain customers and boost your profit margins.

As a dropshipper, the last thing you want is for a customer to have a great experience on your website, only to receive their products late or in poor condition. 

Remember, your customers think the products you dropship come directly from you. Therefore, they’ll associate the service they receive from your dropshipping supplier with your brand. In their minds, it’s all the same.

This is why it’s so important to be very selective about your suppliers. Choose reputable suppliers that have a proven track record. Don’t be afraid to cut off any suppliers who fall below your standards. 

Remember, your brand’s reputation is on the line. It’s essential to choose a quality dropshipping supplier that does the job right, so you’ll get repeat business.

Additionally, you’ll need to choose a supplier that is compatible with Shopify. This will make it easy and convenient for you to import products to your online store.

Put together a list of potential candidates and then dig in a little deeper. You want to be sure they have the right traits that make them a good match for your ecommerce business.

Dropshipping Apps For Shopify 

A good place to start your search for a dropshipping supplier is in the Shopify Marketplace. This way you know ahead of time that the app has been approved and will integrate with your Shopify store.

Go to the Shopify app store, click “Categories”, then select what you’re looking for such as “Finding Products” > “Dropshipping”. You’ll see a list of all the available dropshipping apps along with their ratings. 

Click on any app to view a detailed description of the app’s functionality and pricing options. If you find a good match for your dropshipping niche, you can download the app directly from the app listing page and connect it to your store. Easy!

RELATED: Best Shopify Dropshipping Apps 2021

If your niche includes natural and organic products in any of the following categories – food and beverage, beauty, household, cleaners, baby, or health and wellness, the GreenDropShip app for Shopify may be what you’re looking for. 

GreenDropship is a reputable US-based supplier offering over 20,000 name brand natural and organic items at real wholesale prices. In fact, at the time of writing, GreenDropShip is the ONLY Shopify dropshipping app that allows you to sell groceries online. Plus we offer 1-click product importing, no minimum order requirements, and automatic order fulfillment.

Important Traits To Look For In A Dropshipper

Once you identify some dropshipping suppliers that carry the kind of products you want to sell, your job still isn’t complete. You want to be sure any supplier you partner with is reputable, and will deliver exactly what your customer ordered in a timely manner.

Additional items to consider when choosing a Shopify dropshipping supplier include:

  • For shorter shipping times, look for a domestic US supplier.
  • Be sure they offer a wide variety of quality products in your chosen niche.
  • Innovative tools to help you make and track sales such as; detailed product descriptions, high-resolution images, real-time inventory tracking, and customizable data feeds.
  • Look for competitive membership pricing.
  • Verify the supplier integrates with your Shopify store.
  • Determine if there are any minimum order requirements.
  • Make sure they offer customer service.
  • Demonstrated ability to ship products quickly and efficiently. 
  • Confirm that they are equipped to handle perishable and/or glass and fragile items, as applicable.
  • Knowledgeable in your chosen industry. Good suppliers want you to succeed, and will share trends and Shopify dropshipping tips with you via a dedicated blog, email newsletter, or social media. You want to partner with someone who keeps you informed.

4. Build a User-Friendly Shopify Store

Shopify dropshipping tips: Build a user-friendly Shopify store with a great user experience
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Okay listen up, because here’s another important Shopify dropshipping tip you need to pay attention to… do not skimp on web design! 

Online user expectations are at an all-time high. You won’t make serious headway in dropshipping if your site looks cluttered or unprofessional. The truth is, some potential customers will judge how reputable your brand is based solely on how your website looks. Let that sink in for a minute.

Visual presentation is essential, so make sure you take the time to build a user-friendly Shopify store that makes a great first impression. You want customers to be able to easily find what they want and check out without any hassles. This helps build confidence and trust in your ecommerce brand.

Web Design and UX 

Before launching your Shopify store, it’s critical that you ensure the design and user experience (UX) are optimized. This will help first-time visitors purchase products and become repeat customers.

Web design can refer to a variety of things – anything from the color scheme, to the navigation bar or the formatting and layout of your Shopify store. Every piece is important, and it’s important they all work together. Which is why you should look at your Shopify store design from a thousand-foot view.

Why is design so critical? Well According to Forbes a good user experience (UX) can boost conversion rates by a whopping 400%! Let that number sink in for a minute.

Here’s another staggering statistic. You can probably guess that people make quick judgments when it comes to what they like or don’t like, but do you know just how quick that judgment happens? According to research from Google, it takes less than half a second for people to form a first impression on a website’s design and aesthetics. That’s really fast!

All of this is to say that a negative UX can completely sabotage your online store and drive off potential customers. Which is why we put together a couple of guides to help Shopify store owners like you design a user-friendly site that offers customers a positive user experience. 

Lots of great Shopify dropshipping tips to be found in each one of these resources:

Test Your Shopify Store On Mobile

Business Insider says that 45% of all online shopping will be done via mobile in 2020.

This should hardly be a surprise. More and more people are stepping away from their home computers and relying on mobile-friendly apps. 

If your Shopify dropshipping store is not designed around the mobile experience, it’s pretty much guaranteed that you are losing sales.

In today’s age you should really optimize for mobile-first, and then be sure your site looks and works incredibly well on all devices. It’s especially important to test your site on mobile before you run your first ad campaign. Particularly if your main source of traffic is social media ads or influencer marketing, which will almost certainly be coming from mobile.

To test your site, pull up your Shopify store on your smartphone or tablet. Browse every page and look for any text that’s too small to read, cut-off pictures, or hidden calls to action. You may need to resize images or use a less cluttered layout to be sure everything is easily visible on mobile.

You also want to monitor how much scrolling you need to do on each page to make a purchase. If it takes too long to get to “buy now” you might lose customers before getting a sale.

Tips For Shopify Product Images

Some Shopify dropshipping stores will have 100 products, and others will have over a thousand. With that many products, your online store can look messy or scammy if it’s not designed correctly.  You don’t ever want your website to appear cluttered, it’s a turnoff to customers.

You might want to use a Shopify app that’s designed to make all your product photos look uniform such as Photo Resize. This ensures a clean, consistent look that makes your website appear more professional and builds trust with your customers.

You’ll need to provide a LOT of amazing images in your Shopify store to make a great impression. When people can’t step foot into a brick and mortar store to touch the actual product, they need to get the full experience looking at it online. The best way to do this is through clear, high-resolution images that grab attention. 

A good dropshipping supplier should provide this type of image in their product feed. But if an image for a particular product seems lackluster to you, then you might want to look at the manufacturer’s website to see if they offer better quality product images. 

Another important thing to consider is page load time. If you have a lot of product images it can slow down your page performance, which can potentially cause Google to rank your site lower and you could lose customers who get turned off by a poor user experience.

If this is an issue for you, try looking for a Shopify image optimization and compression app such as Crush Pics. This can give you a faster store and improved image SEO.

5. Provide Multiple Payment Options 

Shopify dropshipping tips: provide multiple online payment options
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People shop online because of ease and convenience, so capitalize on that fact. Of all the Shopify dropshipping tips, this one may not seem immediately obvious. But it’s important to provide your customers multiple options when it comes to payment, including:

  1. Credit cards (most common)
  2. PayPal (second most common)
  3. Shopify payments (for US-based customers)
  4. Stripe Atlas (for international customers)
  5. Amazon payments
  6. Apple Pay

Yes, it’s true that many of these companies charge a nominal fee to process payments, which you’ll need to factor into your product pricing model. However, this is a small price to pay for security and convenience. 

Furthermore, customers will be more willing to shop with you if they feel that their payment information is totally secure. Plus all the transactions will still go through Shopify, so they’ll be tracked in the same place and deposited to your bank account.

6. Automate Your Shopify Dropshipping Store 

Shopify dropshipping tips: automate your dropshipping store
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Another critical Shopify dropshipping tip is to automate your ecommerce store as much as possible. The more you automate the day-to-day processes in your online store, the more time you can spend marketing to attract new buyers. 

And again, what makes having a Shopify store so great is that you get access to a host of apps that can help automate your business. There are many ways to implement automated dropshipping, including:

  • Pricing – Rather than pricing all your products manually, you can set “global pricing rules” to save time.
  • Product Research – There are apps that make research easier by comparing prices, market demand, or available niches.
  • Order Tracking – Once your supplier sends the order, you can use automation software to have the tracking information sent to the customer.
  • Inventory Syncing – Your supplier handles inventory, but you should still automate its management to avoid getting an “out of stock” notification.
  • Email Marketing – You can create email campaigns to offer customers add-ons, promotions, cross-sells or upsells. You can also target abandoned carts and send customers emails to remind them to buy.
  • Adding Products – Manually adding products can take forever, especially if you have a large inventory. It’s helpful to be able to add products with just one click, like you can using the GreenDropShip app for Shopify.

To learn more, check out the following article: Guide To Automated Dropshipping.

7. Set Your Prices “Just Right”

Shopify dropshipping tips: set your prices just right
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Deciding how to price your products is a crucial part of running a successful dropshipping store. Obviously, if you overcharge you won’t make the sale. But if you undercharge, you won’t turn a profit. 

Think of it like the fairy tale of “Goldilocks” – your product price has to be “just right”, not too high and not too low! 

One of the biggest mistakes made by new dropshippers is to not include all their expenses into their pricing calculation. They mistakenly think their only cost is how much they are paying their wholesale supplier for the product, which makes it easy for them to price their products too low and suffer an unexpected loss.

The truth is that product cost is only one of the many costs that make up your expenses. Other than product cost, you will also need to factor in items related to your marketing expenses, website hosting, shipping fees, and graphic design costs (to name a few).

This means you’re going to have to crunch some numbers! In order to find those “just right” price points, remember these two formulas:

  • Sales Revenue – Cost of Goods = Gross Profit
  • (Gross Profit – Expenses) / Revenue = Profit Margin

Only when you have considered all expenses, will you get the real cost of your products and be able to more accurately price what it is you are selling in order to determine a healthy profit margin. Don’t severely underprice in order to compete! Provide more value instead, and make sure your Shopify store provides a great user experience.

8. Focus On SEO and Marketing

Shopify dropshipping tips: Focus on your marketing and SEO strategy
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Unless you are able to drive traffic to your online store, all your other efforts will be for not. And as a dropshipper, it’s likely you’ll be selling some of the same products as your competitors. Which means in order to stand out, you absolutely MUST have a strong SEO and marketing strategy in place.

People need to discover your Shopify store before you can hope to make any actual sales. If you don’t have a lot of startup cash, and what dropshipper does, outsourcing your marketing and SEO is likely not a viable option. 

This means that in order to build your customer base and start making sales, the majority of your time and effort needs to go towards developing your SEO and marketing skills. 

Your first priority after launch must be to create a steady stream of traffic. As a new dropshipper, the best way to do this is to focus on search engine optimization (SEO) and social media marketing.

SEO Tips For Your Dropshipping Store

SEO is the process of fine-tuning your website to increase its chances of ranking highly in search results for relevant keywords. 

Ideally, you want your product pages to rank so people discover them organically when entering terms into search engines like Google. To do this, you need to put yourself in the mind of your customer – how would they search for your products? What would they want to know? Then tailor your content to match their search intent.

Use a keyword discovery tool, like MOZ, Clearscope or Ahrefs, when creating copy for your website. Then to ensure you rank for key terms in your niche market, add the keywords you want to rank for in:

  • Meta titles and meta descriptions
  • Page URLs
  • Product descriptions
  • Web sales copy

You should also consider adding an SEO blog to your Shopify store. Writing on topics of interest for your niche is a great way to add value for your customers, while boosting your search engine rankings.

Finally, make sure to monitor and track your SEO performance over time using a tool like Google Analytics.

Marketing Apps For Shopify 

With thousands of apps in the Shopify App Store, you have lots of options when it comes to extending the functionality of your online store. Whether you want to add customer reviews, improve email marketing, publish your products to Facebook, or get in-depth analytics, there’s definitely an app for that.

The first step is to develop your branding, this includes style guides, logos, color palettes, and marketing messaging. Then you need to put together a marketing strategy and plan. This includes knowing where and how you want to reach your target audience.

Here are some marketing resources that can help you during your planning stage:

Once you’ve developed your overarching marketing strategy, you can start looking for Shopify apps to help automate some of your marketing functions. Some ideas to consider:

9. Provide Exceptional Customer Service 

Shopify dropshipping tips: provide exceptional customer service
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While the dropshipping business model allows you to outsource inventory management and fulfillment, you are still responsible for handling customer service for your store. Repeat customers are the key to a successful online business. Unless you find ways to keep them satisfied and happy, you will lose them to the competition.

Be prepared to answer product questions, and make sure you’re ready to deal with order issues. You should, at the very least, have an email address shoppers can use for  inquiries. Adding an FAQ section, as well as channels like live chat can also help (see below). 

And don’t forget, if you have a social media presence, you’ll need to stay on top of comments and respond to direct messages promptly on whichever platforms you use.

Offering amazing customer service is one way you can stand out from other dropshipping stores that sell similar products as you. Make customer satisfaction a top priority and success will come.

Add An FAQ Page

After your online store has been up and running for a bit you will start to notice patterns in the types of inquiries you receive from customers. Take notes! 

These repeat questions are customer service gold. There are likely more people out there with the exact same questions, but rather than taking the time to reach out, they simply left your site. Don’t lose these potential buyers.

Save valuable time (and potential customers) by writing well-crafted answers to these questions and adding an FAQ (frequently asked question) page to your Shopify dropshipping store. It really is one of the best ways to limit the amount of time you or someone else has to spend answering questions in email or live chat. 

Make sure your FAQ page is clearly marked, so people know you have one. FAQs will allow you to give people answers and get them to buy, no matter what time it is. Check out this post from Shopify to learn how to draft a great FAQ page. 

Return Policy

Product returns come with the territory of running an ecommerce business. Specific return policies can vary, depending on the supplier and your dropshipping vendor. 

To figure out the best way to deal with returns, check with your dropshipping vendors and suppliers, then craft your return policy accordingly. Shopify has a free return policy generator that you can start with, or you can modify the policies in your Shopify admin.

Then be sure to add your return policy, and all policies, to your website’s footer section. A big mistake new store owners make is forgetting to prominently display important policy information. 

Policies add an element of legitimacy to your website which helps build trust. It can also help you in a legal situation if and when a dispute arises. 

Shopify Help and Chat Features

Take it from us, using a single support email or managing customer requests in an Excel spreadsheet will not work long term. As excellent as Excel is, it’s not built to handle customer support. 

Plus today’s shoppers have high expectations. If they reach out to ask a question, most expect a quick and thorough response. One way to do this is to add live chat or a help desk support tool to your online store. There are many customer messaging and support apps available in the Shopify marketplace.

Tidio is a free live chat app you can get for mobile. That way, if someone live chats your store, it’ll push through your phone letting you respond wherever you are. 

HelpCenter is another Shopify app with a free option that allows you to manage inquiries from multiple channels including: email, chat or FB Messenger in a single HelpDesk. This app also helps you build an easy to navigate FAQ page to answer customer questions before they ever appear in your inbox.

10. Learn From Successful Shopify Dropshippers

Shopify dropshipping tips: Learn from other successful dropshipping entrepreneurs
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One of the great things about the entrepreneurial community is the willingness to share ideas. Many successful dropshippers have written articles and blog posts detailing the steps they took to get where they are today. Learn from them!

Check out Founder Stories on the Shopify blog or just Google “Shopify dropshipping success” and be amazed by the sheer volume of results you get. Then look for people in similar niches as yours and see what they did to achieve their goals. 

You can also learn a lot by reading about the missteps many (now) successful dropshippers made when first starting out. Because seriously, everyone makes mistakes. 

One of our biggest Shopify dropshipping tips? Don’t let fear of failure stop you before you’ve even begun! Keep testing, tweaking, and learning from your mistakes. 

Starting a dropshipping business and running one successfully are completely different things. You can start and build a dropshipping website on Shopify in a few hours. But consistently driving traffic and sales requires showing up each day and doing the work.

Nobody starts out with the perfect mix of products, branding, and user experience. Keep researching, track your data, and make adjustments as needed. That’s how you keep moving forward on your journey to building a successful Shopify store.

Start Dropshipping With The GreenDropship App For Shopify 

Working with a vetted dropshipping supplier can greatly improve your customer experience. Although finding the right supplier, that can sometimes feel like a challenge. 

The good news is that GreenDropShip is an innovative, easy to use, and reputable supplier that offers a Shopify app for seamless integration to your dropshipping store. 

We also offer more than 20,000 natural and organic brand name products that are made in the USA in a variety of niches, including food and beverage, health, baby, wellness, beauty, cleaning, and more. Let us take care of the logistics, while you focus on driving traffic to your Shopify store.

Join GreenDropShip today and start making sales!

Brown box with GreenDropShip logo underneath
Selena is the co-founder of parenting website Beenke. As an entrepreneur, she loves to share marketing tips and create content to help people find their niche and launch a successful online business. Selena is also a yogi, green living advocate, vegetarian, and home cook who researches and writes about health topics to help others achieve their healthy living goals and to incorporate green products and practices into their business.